FAQ

Are all pieces dishwasher safe? Yes, they are, but I still recommend hand washing to keep your ceramics beautiful for longer.

Are all pieces microwave safe? I don't recommend it.

Are your ceramics durable? Yes. They are made from high-quality stoneware clay and fired at 1230 °C, which makes them hard and durable.

Are the pictures on the web shop 100% accurate? I do my best to capture every detail, but no photo can show a piece exactly as it is: lighting changes the colours, and each piece is handmade and unique, so there are small differences between pieces.

Do you have a refund policy? Yes. You can return any piece within 14 days of delivery; custom orders are excluded. See the Return and refund policy.

What are the shipping costs? Shipping within Croatia is 5 €. I ship to the EU (except Cyprus and Malta) for 11–38 € depending on the country, and also to Norway (25 €), Bosnia and Herzegovina (19 €) and the USA (65 €). You pay one shipping price per order, and the exact price is shown at checkout. All prices and delivery times are on the Shipping rates page; for other countries, just drop me an email.

How long does shipping take? Orders usually ship within 1–4 business days (occasionally up to 7 days for larger orders). Delivery usually takes 1–3 business days within Croatia, 3–10 business days within the EU, 5–12 business days to the USA and 7–14 business days to Norway.

Who makes Pine Pottery ceramics? One person. I throw, carve, glaze and fire every piece myself in my studio in Split; nothing is outsourced or cast from moulds. That is also why each piece differs slightly from the photos and from the next one.

Why is so much sold out, and when will it be back? I work in small batches, and a batch often sells out quickly. Sold-out pieces stay in the shop so you can see what I make. The next batch is announced on the Restock page and to newsletter subscribers first, usually every few weeks.

Can I visit the studio or pick up my order in Split? Yes, by appointment. The studio is at Mosećka 48 in Split, and we simply agree on a time that suits you. Please email me before you come.